In the United States, the future shopping preferences of online luxury shoppers indicated that the intention of using product samples or virtual assistants after the COVID-19 pandemic would decrease. With the ease of restrictions, only 15 percent of shoppers would buy luxury products with a virtual assistant or live chat, nine percentage points lower than the share registered during the pandemic.
Online offerings used by luxury shoppers during and after the COVID-19 pandemic in the U.S. in 2021
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Statistics on Coronavirus: impact on e-commerce in the U.S.
E-commerce market expansion
6
- Premium Statistic Development of e-commerce shares pre and post COVID-19, by country
- Premium Statistic Quarterly U.S. e-commerce retail sales 2009-2022
- Premium Statistic Quarterly e-commerce share in total U.S. retail sales 2010-2022
- Premium Statistic Quarterly retail sales growth in the U.S. 2019-2021, by sales channel
- Premium Statistic Retail share in online card and debit card spend in total sales in the U.S. 2021
- Premium Statistic Number of digital buyers in the United States 2017-2025
Outbreak scenario
8
- Premium Statistic U.S. online purchases due to coronavirus home isolation 2020, by gender
- Premium Statistic Most important attributes to online shopping during the pandemic U.S. 2020
- Premium Statistic Share of consumers shopping online the same or more since the pandemic U.S. 2020
- Premium Statistic Share of U.S. shoppers mostly shopping online due to COVID-19 2020, by category
- Premium Statistic Curbside pickup usage behavior in the United States 2020
- Premium Statistic Click and collect usage behavior in the United States 2020
- Premium Statistic Purchase actions organizations engaged in after COVID-19 in the U.S. 2021
- Basic Statistic Expected changes to consumer spending due to the coronavirus U.S. February 2021
Signs of normalization
8
- Premium Statistic U.S. consumers online shopping use before and after COVID-19 2021, by category
- Premium Statistic Post pandemic online purchase intention in the U.S. 2021, by channel and category
- Premium Statistic Preferred ways to shop online in the United States 2021, by category
- Premium Statistic U.S. generations shopping online and offline 2021
- Premium Statistic U.S. generations that frequently shopping online and offline 2021
- Premium Statistic Pandemic impact on online beauty shopping in the U.S. 2021-2022
- Premium Statistic How consumers plan to shop in the U.S. and Europe when COVID-19 is over 2021
- Premium Statistic Impact of COVID-19 on the importance of Amazon in the United States 2021
Main emerging trends
8
- Premium Statistic Social platforms used for purchases in the U.S. 2021
- Premium Statistic Online shopping video watching frequency in the U.S. 2022, by buying experience
- Premium Statistic Favorite home delivery timeline in the U.S. 2021, by category
- Premium Statistic Most searched branded products on Amazon in the U.S. 2022
- Premium Statistic Change in online grocery orders in the U.S. 2017-2021
- Premium Statistic Recommerce market value in the United States 2019-2025
- Premium Statistic Online offers used by U.S. luxury shoppers during and after COVID-19
- Premium Statistic Most used B2B purchase channels in the U.S., UK, and China 2021
Aftermath
7
- Basic Statistic Retail e-commerce revenue in the U.S. 2017-2027
- Premium Statistic U.S. retail e-commerce sales CAGR 2017-2027, by product category
- Premium Statistic Number of layoffs in the e-commerce sector in the U.S. 2022
- Premium Statistic Quarterly number of Amazon.com employees 2018-2022
- Premium Statistic E-commerce segments experiencing more inflation in the U.S. 2020-2021
- Basic Statistic Impact of inflation on recommerce usage in the U.S. 2022
- Premium Statistic Impact of inflation on preferred e-commerce payment method in the U.S. 2022
Further related statistics
11
- Share of consumers who shopped online in Chile 2020-2022
- Share of luxury brand buyers likely to recommend those brands worldwide Q3 2017
- Preferred types of website for luxury goods purchases in France 2017
- E-groceries growth during COVID-19 in Italy 2020
- COVID-19 impacted price fluctuation of FMCG online in Hong Kong February-March 2020
- Social media sites with luxury brand profiles in Poland 2019
- COVID-19 impacted out-of-stock level of products online in China February-March 2020
- COVID-19 impacted price fluctuation of FMCG online in China February-March 2020
- Categories browsed online for worldwide 2015
- COVID-19 impacted out-of-stock level of FMCG online in Hong Kong February-March 2020
- Luxury consumers: online vs. in-store purchasing in the United Kingdom (UK) 2014
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Statistics
- Share of consumers who shopped online in Chile 2020-2022
- Share of luxury brand buyers likely to recommend those brands worldwide Q3 2017
- Preferred types of website for luxury goods purchases in France 2017
- E-groceries growth during COVID-19 in Italy 2020
- COVID-19 impacted price fluctuation of FMCG online in Hong Kong February-March 2020
- Social media sites with luxury brand profiles in Poland 2019
- COVID-19 impacted out-of-stock level of products online in China February-March 2020
- COVID-19 impacted price fluctuation of FMCG online in China February-March 2020
- Categories browsed online for worldwide 2015
- COVID-19 impacted out-of-stock level of FMCG online in Hong Kong February-March 2020
- Luxury consumers: online vs. in-store purchasing in the United Kingdom (UK) 2014
Dotcom Distribution. (April 1, 2021). Online offerings used by luxury shoppers during and after the COVID-19 pandemic in the U.S. in 2021 [Graph]. In Statista. Retrieved February 09, 2023, from https://www.statista.com/statistics/1255572/online-offers-used-by-luxury-shoppers-united-states/
Dotcom Distribution. "Online offerings used by luxury shoppers during and after the COVID-19 pandemic in the U.S. in 2021." Chart. April 1, 2021. Statista. Accessed February 09, 2023. https://www.statista.com/statistics/1255572/online-offers-used-by-luxury-shoppers-united-states/
Dotcom Distribution. (2021). Online offerings used by luxury shoppers during and after the COVID-19 pandemic in the U.S. in 2021. Statista. Statista Inc.. Accessed: February 09, 2023. https://www.statista.com/statistics/1255572/online-offers-used-by-luxury-shoppers-united-states/
Dotcom Distribution. "Online Offerings Used by Luxury Shoppers during and after The Covid-19 Pandemic in The U.S. in 2021." Statista, Statista Inc., 1 Apr 2021, https://www.statista.com/statistics/1255572/online-offers-used-by-luxury-shoppers-united-states/
Dotcom Distribution, Online offerings used by luxury shoppers during and after the COVID-19 pandemic in the U.S. in 2021 Statista, https://www.statista.com/statistics/1255572/online-offers-used-by-luxury-shoppers-united-states/ (last visited February 09, 2023)
Online offerings used by luxury shoppers during and after the COVID-19 pandemic in the U.S. in 2021 [Graph], Dotcom Distribution, April 1, 2021. [Online]. Available: https://www.statista.com/statistics/1255572/online-offers-used-by-luxury-shoppers-united-states/