According to a Capgemini survey conducted from December 2019 to February 2020, 45 percent of offline adults worldwide aged 53 to 71 years would like to be able to use the internet in order to apply for public benefits. In comparison, only 22 percent of offline adults aged 18 to 21 years wanted the same thing.
Share of global offline population who would like to use the internet to apply for public benefits and manage finances from December 2019 to February 2020, by age group
Characteristic
Apply for public benefits (e.g., housing, food, healthcare)
Of the 5,000 surveyed respondents, approximately 1,300 were people who are currently not online via phone and face-to-face discussions and approximately 3,700 were surveyed via an online survey.
Respondents were from the following countries: France, Germany, Sweden, the United Kingdom, the United States, and India.
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Capgemini. (May 5, 2020). Share of global offline population who would like to use the internet to apply for public benefits and manage finances from December 2019 to February 2020, by age group [Graph]. In Statista. Retrieved August 11, 2022, from https://www.statista.com/statistics/1132025/share-offline-population-online-finances-age/
Capgemini. "Share of global offline population who would like to use the internet to apply for public benefits and manage finances from December 2019 to February 2020, by age group." Chart. May 5, 2020. Statista. Accessed August 11, 2022. https://www.statista.com/statistics/1132025/share-offline-population-online-finances-age/
Capgemini. (2020). Share of global offline population who would like to use the internet to apply for public benefits and manage finances from December 2019 to February 2020, by age group. Statista. Statista Inc.. Accessed: August 11, 2022. https://www.statista.com/statistics/1132025/share-offline-population-online-finances-age/
Capgemini. "Share of Global Offline Population Who Would like to Use The Internet to Apply for Public Benefits and Manage Finances from December 2019 to February 2020, by Age Group." Statista, Statista Inc., 5 May 2020, https://www.statista.com/statistics/1132025/share-offline-population-online-finances-age/
Capgemini, Share of global offline population who would like to use the internet to apply for public benefits and manage finances from December 2019 to February 2020, by age group Statista, https://www.statista.com/statistics/1132025/share-offline-population-online-finances-age/ (last visited August 11, 2022)
