Peru: main e-commerce complaints 2021 | Statista

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From January 2020 to February 2021, the most common complaint reported to the Peruvian competition authority INDECOPI regarding e-commerce was the non-delivery of the product or order, for which more than 33,000 claims were filed. In second place was the non-reimbursement of money, with 9,250 complaints made during that period.

Main e-commerce complaints registered in Peru from January 2020 to February 2021

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Release date

March 2021

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Region

Peru

Survey time period

January 2, 2020 to February 26, 2021

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Statistics on " E-commerce in Peru "

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Statistics on E-commerce in Peru

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Segments

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Sites and apps

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Shopping behavior

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E-commerce dates

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