Preferred business communication methods for global smartphone users 2020-2021

Preferred messaging channels to receive business communications according to smartphone users worldwide from December 2020 to January 2021

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Release date

June 2021

Region

Worldwide

Survey time period

December 2020 to January 2021

Number of respondents

6,500 respondents

Special properties

smartphone users

Supplementary notes

According to the source, the study includes data for "6,500 smartphone users, 650 in each of 10 countries."

The survey was conducted in 10 markets worldwide: Brazil, China, France, Germany, India, Japan, South Africa, Spain, United Kingdom, United States.

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