Curbside Pickup, BOPIS, & BNPL growth by region

During the coronavirus pandemic, the percentage of respondents using curbside pickup rose by 190 percentage points in North America. Meanwhile, the Middle East stood out for its increased use of "buy now, pay later" services, up 120 percentage points during that period. Another service that saw widespread growth in usage worldwide was the option to buy online and pick up in-store, with an average increase of 58 percent.

Change in the use of Curbside Pickup, BOPIS, and BNPL from before to during the COVID-19 pandemic in selected regions worldwide in 2021

Characteristic	Curbside pickup	Buy now, pay later	Buy online, pickup in-store
-	-	-	-
-	-	-	-
-	-	-	-
-	-	-	-

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Release date

July 2021

More information

Region

Worldwide

Survey time period

July 2021

Number of respondents

1,000 global shoppers

Supplementary notes

* Based on the usage difference in the share of respondents before and during the pandemic.

** The study was conducted in the following countries:
- North America: Canada and the United States.
- Europe: Germany, Italy, Spain, and the United Kingdom.
- Middle East: the Kingdom of Saudi Arabia and the United Arab Emirates.

The source does not provide the age of respondents, nor the type and date of survey. The date of survey given is the date of publication.

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