Growth of Curbside Pickup, BOPIS, and BNPL usage during COVID-19, by region
During the coronavirus pandemic, the percentage of respondents using curbside pickup rose by 190 percentage points in North America. Meanwhile, the Middle East stood out for its increased use of "buy now, pay later" services, up 120 percentage points during that period. Another service that saw widespread growth in usage worldwide was the option to buy online and pick up in-store, with an average increase of 58 percent.