U.S. customer satisfaction with Google 2002-2023

U.S. customer satisfaction with Google from 2002 to 2023

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Release date

July 2023

Region

United States

Survey time period

2002 to 2023

Number of respondents

2022-2023, n=7,979

Special properties

respondents chosen at random and contacted via email

Method of interview

Online survey

Supplementary notes

The source adds the following information: "the ACSI Search and Social Media Study 2022-2023 is based on interviews with 7,979 customers, chosen at random and contacted via email between July 2022 and June 2023. Customers are asked to evaluate their recent experiences with the largest search/information and social media websites in terms of visitor traffic, plus an aggregate category consisting of “all other”— and thus smaller—websites in those categories."

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