ACSI - U.S. customer satisfaction with Google 2002-2018
U.S. customer satisfaction with Google from 2002 to 2018 (index score)
This graph shows the American Customer Satisfaction Index (ACSI) score of customer satisfaction with the search engine Google from 2002 to 2018. In the most recently reported period, the customer satisfaction score of the online search provider was 82.
U.S. customer satisfaction with Google from 2002 to 2018 (index score)
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| Index score (100-point scale) | |
|---|---|
| 2002 | 80 |
| 2003 | 82 |
| 2004 | 82 |
| 2005 | 82 |
| 2006 | 81 |
| 2007 | 78 |
| 2008 | 86 |
| 2009 | 86 |
| 2010 | 80 |
| 2011 | 83 |
| 2012 | 82 |
| 2013 | 77 |
| 2014 | 80 |
| 2015 | 76 |
| 2016 | 84 |
| 2017 | 82 |
| 2018 | 82 |
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