U.S. customer satisfaction with AOL 2022

According to the American Customer Satisfaction Index (ASCI), the index score of customer satisfaction with the search engine AOL (owned by Yahoo! Inc.) from 2002 to 2022 fluctuated between 59 and 75 index points out of 100. The customer satisfaction score was 70 index points in the most recently reported period.

U.S. customer satisfaction with AOL from 2002 to 2022 (index score)

Year	Index score (100-point scale)
-	-
-	-
-	-
-	-
-	-
-	-
-	-
-	-
-	-
-	-
-	-
-	-
-	-
-	-
-	-
-	-
-	-
-	-
-	-
-	-

Download

Source

Show detailed source information?

Already a member?

Sources

Use Ask Statista Research Service

Release date

July 2022

More information

Region

United States

Survey time period

2002 to 2022

Number of respondents

2021-2022: n = 5,499

Method of interview

Online interview

Supplementary notes

The source adds the following information: "The ACSI E-Business Study 2021-2022 is based on interviews with 5,499 customers, chosen at random and contacted via email between July 2021 and June 2022. Customers are asked to evaluate their recent experiences with the largest social media, search/information, and news websites in terms of visitor traffic, plus an aggregate category consisting of “all other”—and thus smaller—websites in those categories."

Citation formats