Lexus was the most reliable car brand in 2021, based on a survey of respondents in the United States with a combined over 300,000 vehicles in their garages. At 76 points, Toyota's luxury brand Lexus took the lead ahead of last year's incumbent, Mazda.
U.S. car owners' perception of the most reliable car brands as of November 2021
(index score)
Subscribers who collectively have over 300,000 vehicles in their garages
Method of interview
Questionnaire
Supplementary notes
* The respondents who were surveyed share among them over 300,000 vehicles in their garages. Consumers are asked about problems they considered serious and which they experienced within the past 12 months. Serious problems were detailed in a list containing 17 trouble spots.
According to the source, their brand rankings are based on the average reliability for vehicles in a lineup.
For a brand to be ranked, it must have sufficient survey data for a minimum of two models.
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KBB. (November 22, 2021). U.S. car owners' perception of the most reliable car brands as of November 2021 (index score) [Graph]. In Statista. Retrieved May 21, 2022, from https://www.statista.com/statistics/289855/perception-of-car-safety-among-us-respondents/
KBB. "U.S. car owners' perception of the most reliable car brands as of November 2021 (index score)." Chart. November 22, 2021. Statista. Accessed May 21, 2022. https://www.statista.com/statistics/289855/perception-of-car-safety-among-us-respondents/
KBB. (2021). U.S. car owners' perception of the most reliable car brands as of November 2021 (index score). Statista. Statista Inc.. Accessed: May 21, 2022. https://www.statista.com/statistics/289855/perception-of-car-safety-among-us-respondents/
KBB. "U.S. Car Owners' Perception of The Most Reliable Car Brands as of November 2021 (Index Score)." Statista, Statista Inc., 22 Nov 2021, https://www.statista.com/statistics/289855/perception-of-car-safety-among-us-respondents/
KBB, U.S. car owners' perception of the most reliable car brands as of November 2021 (index score) Statista, https://www.statista.com/statistics/289855/perception-of-car-safety-among-us-respondents/ (last visited May 21, 2022)
