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Customer service attributes: main causes of discontent among Chinese consumers 2012

Customer service attributes: main causes of discontent among Chinese consumers in 2012

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Source

Release date

February 2013

Region

China

Survey time period

2012*

Supplementary notes

* Figures are based on the results of the 2012 Accenture Global Consumer Behavior Survey. The source does not provide an exact date of survey.

Multiple answers were possible during the survey.

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