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Services provided by contact centers worldwide as of March 2013

Published by Statista Research Department, May 15, 2013
This statistic shows the Services provided by contact centers worldwide as of March 2013. During the survey, 30 percent of contact center industry leaders said that their organization's contact center offered inbound sales services.

What services do your organization's contact centers provide?

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Source

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Release date

May 2013

Region

Worldwide

Survey time period

March 2013

Number of respondents

ca. 300

Special properties

contact center industry leaders

Supplementary notes

The source does not specify a type of survey.
Multiple answers were possible.

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Statistics on " Call centers in the U.S. "

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Industry overview

5

Leading companies

7

Employment

6

Operations

5

Further related statistics

18

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Topics

Customer service in the U.S.Call center services industry in the U.S.Telecommunications services
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