U.S. consumers' willingness to wait for customer service in-person 2012

This survey shows the length of time that U.S. consumers are willing to wait for customer service in-person at a business or retail outlet. 23 percent of respondents are prepared to wait for a maximum of between 10 and 15 minutes.

What is the maximum amount of time you are willinng to wait for help from customer service in-person?*

Loading statistic...
You need to log in to download this statistic
Register for free
Already a member?
Log in
Show detailed source information?
Register for free
Already a member?
Log in
Source

Release date

May 2012

Region

United States

Survey time period

February 22. - 29., 2012

Number of respondents

1,000 respondents

Age group

8-19 years

Method of interview

Face-to-face interview

Supplementary notes

* e.g. at a bank, retail store, service provider or restaurant

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Single Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract; Prices do not include sales tax.

Statistics on "Organic consumers in the U.S."

Further Content: You might find this interesting as well

Statistics

Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.