Frequency with which Amazon and other digital retailers meet delivery speed expectations of internet users in the United States as of February 2018

Amazon delivery speed expectations fulfillment in the U.S. 2018 This statistic presents the frequency with which Amazon and other digital retailers meet delivery speed expectations of internet users in the United States as of February 2018. During the survey period, 30 percent of respondents stated that Amazon always met their expectations regarding delivery speed. Only 15 percent of respondents stated the same about other digital retailers.
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AmazonDigital retailers
Always30%15%
Often40%45%
Sometimes18%28%
Rarely3%6%
Never9%7%
AmazonDigital retailers
Always30%15%
Often40%45%
Sometimes18%28%
Rarely3%6%
Never9%7%
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This statistic presents the frequency with which Amazon and other digital retailers meet delivery speed expectations of internet users in the United States as of February 2018. During the survey period, 30 percent of respondents stated that Amazon always met their expectations regarding delivery speed. Only 15 percent of respondents stated the same about other digital retailers.
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Release date
June 2018
Region
United States
Survey time period
February 2018

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