U.S. B2B sellers who offer self vs. human-assisted service 2017, by product & service

This table displays the percentage of B2B sellers in the United States who primarily offer self-service versus human-assisted service for purchasing, sorted by product and service. According to the February 2017 findings, 14 percent of B2B sellers stated that they primarily only offered self-service when it came to B2B buyers purchasing of digital products, while in comparison only nine percent reported the opposite stating that they provided entirely human-assisted services in such purchases.

B2B sellers in the United States who primarily offer self-service versus human-assisted service for purchasing as of February 2017, by product and service

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

only $59 / month *
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in
Sources

Release date

September 2018

Region

United States

Survey time period

February 2017

Number of respondents

*

Special properties

B2B sellers who sell to B2B customers

Supplementary notes

*Source did not reveal size of sample surveyed.
Figures may not add up to 100 percent due to rounding.

Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 / Month *
Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract; Prices do not include sales tax.

Statistics on "B2B e-commerce in the United States"

Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.