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Most common contact channels available for CX in the U.S. 2021

Most common customer contact channels used by organizations in the United States in 2021

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Source

Use Ask Statista Research Service

Release date

September 2021

Region

United States

Survey time period

May and June, 2021

Number of respondents

203 professionals

Method of interview

Questionnaire

Supplementary notes

This question was phrased by the source as follows: "What customer contact channels do you provide now, or have planned?"
Multiple answers were possible.

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Statistics on " Marketing personalization in the United States "

Statistics on Marketing personalization in the United States

Overview

4

Marketer insights

6

Consumer insights

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Data usage

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Further related statistics

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