During a 2022 survey carried out among online shoppers from the United States, 12 percent of respondents stated that a personalized customer experience did not make them more likely to continue shopping on retailer sites.
Likeliness to continue shopping on retailer sites that personalized customer experience in the United States as of June 2022
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VentureBeat. (August 15, 2022). Likeliness to continue shopping on retailer sites that personalized customer experience in the United States as of June 2022 [Graph]. In Statista. Retrieved December 13, 2024, from https://www.statista.com/statistics/810476/consumer-expectations-experiences-personalization/
VentureBeat. "Likeliness to continue shopping on retailer sites that personalized customer experience in the United States as of June 2022." Chart. August 15, 2022. Statista. Accessed December 13, 2024. https://www.statista.com/statistics/810476/consumer-expectations-experiences-personalization/
VentureBeat. (2022). Likeliness to continue shopping on retailer sites that personalized customer experience in the United States as of June 2022. Statista. Statista Inc.. Accessed: December 13, 2024. https://www.statista.com/statistics/810476/consumer-expectations-experiences-personalization/
VentureBeat. "Likeliness to Continue Shopping on Retailer Sites That Personalized Customer Experience in The United States as of June 2022." Statista, Statista Inc., 15 Aug 2022, https://www.statista.com/statistics/810476/consumer-expectations-experiences-personalization/
VentureBeat, Likeliness to continue shopping on retailer sites that personalized customer experience in the United States as of June 2022 Statista, https://www.statista.com/statistics/810476/consumer-expectations-experiences-personalization/ (last visited December 13, 2024)
Likeliness to continue shopping on retailer sites that personalized customer experience in the United States as of June 2022 [Graph], VentureBeat, August 15, 2022. [Online]. Available: https://www.statista.com/statistics/810476/consumer-expectations-experiences-personalization/