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Cart abandonment rate in Canada 2022

Published by Daniela Coppola, Feb 1, 2023
When shopping for goods online, consumers very frequently end up having second thoughts, pulling out of a transaction and leaving the order incomplete: In the third quarter of 2022, 86 percent of baskets created on tablets in Canada did not result in a completed order. With a rate of about 91 percent, cart abandonment was most common among Canadian mobile shoppers during that quarter.

Percentage of baskets created that did not result in a completed order in Canada in 3rd quarter 2022, by device

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Release date

October 2022

Region

Canada

Survey time period

Q3 2022

Supplementary notes

Date of release is date of access.
Data is based on 29 billion visits from one billion shoppers to 2,276 digital commerce sites in 61 countries.

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