When shopping for goods online, consumers very frequently end up having second thoughts, pulling out of a transaction and leaving the order incomplete: In the third quarter of 2022, 86 percent of baskets created on tablets in Canada did not result in a completed order. With a rate of about 91 percent, cart abandonment was most common among Canadian mobile shoppers during that quarter.
Percentage of baskets created that did not result in a completed order in Canada in 3rd quarter 2022, by device
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Statistics on E-commerce checkout behavior
Overview
6
- Premium Statistic Leading types of consumers worldwide 2020-2022
- Premium Statistic Share of shoppers who usually shop online/offline for household goods globally 2022
- Premium Statistic U.S. generations shopping online and offline 2021
- Premium Statistic Share of Canadians that shopped online and offline 2021, by generation
- Premium Statistic Rising prices: consumers who changed purchasing habits worldwide 2022, by product
- Premium Statistic Consumer actions against rising prices worldwide 2022, by category
Orders & checkout options
8
- Premium Statistic Main reasons why global consumers chose to shop online 2021
- Premium Statistic Leading reasons to shop in-store worldwide 2021
- Basic Statistic U.S. average online shopping order value 2020-2022, by device
- Premium Statistic Value of online shopping orders through mobile phones in the U.S. 2021-2022
- Premium Statistic Growth of Curbside Pickup, BOPIS, and BNPL usage during COVID-19, by region
- Premium Statistic Use frequency of BOPIS and delivery options for online groceries in the U.S. 2021
- Premium Statistic Number of reviews online shoppers read before making a purchasing decision 2019-2021
- Premium Statistic Most common terms for codes used at checkout among U.S. consumers 2021
Cart abandonment
8
- Premium Statistic Shopping cart abandonment rate worldwide 2022, by industry
- Basic Statistic Global online shopping cart abandonment rate 2006-2021
- Premium Statistic Share of shoppers that abandoned a purchase due to a long shipping time 2021
- Basic Statistic Global online fashion shopping cart abandonment rate 2021, by type
- Basic Statistic Leading reasons for abandonment during checkout in the U.S. 2022
- Premium Statistic Reasons U.S. shoppers abandon online purchases with UK brands 2021
- Premium Statistic Cart abandonment rate in the United States 2022
- Premium Statistic Cart abandonment rate in Canada 2022
Conversion
6
- Premium Statistic Global conversion rates in selected verticals 2022
- Premium Statistic Global online shopper conversion rate 2021-2022, by region
- Premium Statistic Global online shopper conversion rate 2022, by region and device
- Basic Statistic U.S. online shopper conversion rate 2021-2022
- Premium Statistic U.S. online shopper conversion rate 2021-2022, by device
- Basic Statistic E-commerce conversion rate on holiday shopping days in the U.S. 2022, by device
Digital payment preferences
6
- Premium Statistic Digital wallets payments on total e-commerce payments worldwide 2021
- Premium Statistic PayPal penetration, both online and offline, in 20 countries worldwide in Q3 2022
- Premium Statistic Google Pay penetration, both online and offline, in 19 countries worldwide 2022
- Premium Statistic Online payments by brand in the U.S. 2022
- Premium Statistic Online payments by brand in Canada 2022
- Premium Statistic Buy now, pay later (BNPL) share in e-commerce in 41 countries worldwide 2016-2021
Spotlight: Buy now, pay later in the U.S.
4
- Premium Statistic Share of U.S. consumers interested in buy now, pay later services 2021
- Premium Statistic Share of U.S. adults interested in Buy Now, Pay Later services 2021, by gender
- Premium Statistic Share of U.S. adults interested in buy now, pay later services 2021, by age
- Premium Statistic Key players in buy now pay later (BNPL) in the U.S. 2019-2022
Further related statistics
15
- Online shopping on a mobile device in Sweden 2012 and 2018, by age group
- Leading U.S. online retail properties by monthly user engagement 2018
- Leading U.S. mobile retail properties 2018
- Leading U.S. online retail properties by monthly user sessions 2018
- Leading U.S. online retail properties by average session duration 2018
- Share of U.S. ecommerce merchants offering at least one buy button 2016-2020
- U.S. e-commerce buy button reach Q1 2020, by vertical
- Number of mobile commerce users in the UK Q3 2013-Q2 2016, by amount spent
- Distribution of online shoppers Malaysia 2016 by age group
- Share of products bought on cross-border e-commerce sites in China 2017-2018, by type
- Worrying e-commerce law impact aspects for cross-border online shoppers China Q3 2018
- Share of shoppers making domestic and cross-border purchases in Latvia 2020
- Online shopping order value 2019, by e-commerce company
- Expert survey on companies' freedom to select their parcel delivery provider 2020
- Share of online shoppers who intend to continue to shop online Vietnam 2019-2021
Further Content: You might find this interesting as well
Statistics
- Online shopping on a mobile device in Sweden 2012 and 2018, by age group
- Leading U.S. online retail properties by monthly user engagement 2018
- Leading U.S. mobile retail properties 2018
- Leading U.S. online retail properties by monthly user sessions 2018
- Leading U.S. online retail properties by average session duration 2018
- Share of U.S. ecommerce merchants offering at least one buy button 2016-2020
- U.S. e-commerce buy button reach Q1 2020, by vertical
- Number of mobile commerce users in the UK Q3 2013-Q2 2016, by amount spent
- Distribution of online shoppers Malaysia 2016 by age group
- Share of products bought on cross-border e-commerce sites in China 2017-2018, by type
- Worrying e-commerce law impact aspects for cross-border online shoppers China Q3 2018
- Share of shoppers making domestic and cross-border purchases in Latvia 2020
- Online shopping order value 2019, by e-commerce company
- Expert survey on companies' freedom to select their parcel delivery provider 2020
- Share of online shoppers who intend to continue to shop online Vietnam 2019-2021
Salesforce Research. (October 19, 2022). Percentage of baskets created that did not result in a completed order in Canada in 3rd quarter 2022, by device [Graph]. In Statista. Retrieved February 05, 2023, from https://www.statista.com/statistics/1243938/cart-abandonment-rate-in-canada/
Salesforce Research. "Percentage of baskets created that did not result in a completed order in Canada in 3rd quarter 2022, by device." Chart. October 19, 2022. Statista. Accessed February 05, 2023. https://www.statista.com/statistics/1243938/cart-abandonment-rate-in-canada/
Salesforce Research. (2022). Percentage of baskets created that did not result in a completed order in Canada in 3rd quarter 2022, by device. Statista. Statista Inc.. Accessed: February 05, 2023. https://www.statista.com/statistics/1243938/cart-abandonment-rate-in-canada/
Salesforce Research. "Percentage of Baskets Created That Did Not Result in a Completed Order in Canada in 3rd Quarter 2022, by Device." Statista, Statista Inc., 19 Oct 2022, https://www.statista.com/statistics/1243938/cart-abandonment-rate-in-canada/
Salesforce Research, Percentage of baskets created that did not result in a completed order in Canada in 3rd quarter 2022, by device Statista, https://www.statista.com/statistics/1243938/cart-abandonment-rate-in-canada/ (last visited February 05, 2023)
Percentage of baskets created that did not result in a completed order in Canada in 3rd quarter 2022, by device [Graph], Salesforce Research, October 19, 2022. [Online]. Available: https://www.statista.com/statistics/1243938/cart-abandonment-rate-in-canada/