Russia: online public services recipients share 2019, by purpose

Published by D. Elagina, Aug 24, 2020
The most common purpose of use of electronic state and municipal services in Russia was to obtain information from official websites and portals, which was done by nearly 73 percent of the population who received public services in 2019. Over 60 percent of them made appointments online, while approximately 51 percent transferred mandatory payments via the internet.

Share of governmental and municipal service recipients in an electronic form in Russia in 2019*, by purpose

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Sources

Release date

August 2020

Region

Russia

Survey time period

2019

Supplementary notes

* Share of total population aged 15 to 72 years who received state and municipal services.

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