In the European area of German-speaking countries, the attitude towards sustainable online shopping is quite diversified, as a survey from 2021 showed. While about one in two consumers would not mind sending back reusable packaging used for their parcels, the purchase of B-ware, for instance, functioning products with minor esthetical defects, was more accepted in Germany and Austria (42 percent) than in Switzerland (32 percent). In turn, Swiss online shoppers seemed willing to compensate for the CO2 emissions of their online orders more than their German or Austrian neighbors (16 percent each). Austrian online shoppers seemed the least impatient to receive their packages, as 48 percent of them would accept longer timing for delivery.
Share of consumers willing to untertake sustainable online shopping habits in German-speaking countries in 2021
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KPMG. (December 16, 2021). Share of consumers willing to untertake sustainable online shopping habits in German-speaking countries in 2021 [Graph]. In Statista. Retrieved April 24, 2024, from https://www.statista.com/statistics/1270577/sustainable-online-shopping-in-german-speaking-countries/
KPMG. "Share of consumers willing to untertake sustainable online shopping habits in German-speaking countries in 2021." Chart. December 16, 2021. Statista. Accessed April 24, 2024. https://www.statista.com/statistics/1270577/sustainable-online-shopping-in-german-speaking-countries/
KPMG. (2021). Share of consumers willing to untertake sustainable online shopping habits in German-speaking countries in 2021. Statista. Statista Inc.. Accessed: April 24, 2024. https://www.statista.com/statistics/1270577/sustainable-online-shopping-in-german-speaking-countries/
KPMG. "Share of Consumers Willing to Untertake Sustainable Online Shopping Habits in German-speaking Countries in 2021." Statista, Statista Inc., 16 Dec 2021, https://www.statista.com/statistics/1270577/sustainable-online-shopping-in-german-speaking-countries/
KPMG, Share of consumers willing to untertake sustainable online shopping habits in German-speaking countries in 2021 Statista, https://www.statista.com/statistics/1270577/sustainable-online-shopping-in-german-speaking-countries/ (last visited April 24, 2024)
Share of consumers willing to untertake sustainable online shopping habits in German-speaking countries in 2021 [Graph], KPMG, December 16, 2021. [Online]. Available: https://www.statista.com/statistics/1270577/sustainable-online-shopping-in-german-speaking-countries/