According to a survey conducted in May 2022 in the United States, 43 percent of consumers considered loyalty programs flexible in rewards to be an important feature when getting a personalized experience from a company or brand. For 64 percent of respondents, the benefit was more important when considering a customized experience from airlines.
Importance of loyalty programs flexible in rewards for personalization according to consumers in the United States as of May 2022, by type of business
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PwC. (June 28, 2022). Importance of loyalty programs flexible in rewards for personalization according to consumers in the United States as of May 2022, by type of business [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/1372749/importance-of-loyalty-programs-for-personalization-us/
PwC. "Importance of loyalty programs flexible in rewards for personalization according to consumers in the United States as of May 2022, by type of business." Chart. June 28, 2022. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/1372749/importance-of-loyalty-programs-for-personalization-us/
PwC. (2022). Importance of loyalty programs flexible in rewards for personalization according to consumers in the United States as of May 2022, by type of business. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/1372749/importance-of-loyalty-programs-for-personalization-us/
PwC. "Importance of Loyalty Programs Flexible in Rewards for Personalization According to Consumers in The United States as of May 2022, by Type of Business." Statista, Statista Inc., 28 Jun 2022, https://www.statista.com/statistics/1372749/importance-of-loyalty-programs-for-personalization-us/
PwC, Importance of loyalty programs flexible in rewards for personalization according to consumers in the United States as of May 2022, by type of business Statista, https://www.statista.com/statistics/1372749/importance-of-loyalty-programs-for-personalization-us/ (last visited September 01, 2024)
Importance of loyalty programs flexible in rewards for personalization according to consumers in the United States as of May 2022, by type of business [Graph], PwC, June 28, 2022. [Online]. Available: https://www.statista.com/statistics/1372749/importance-of-loyalty-programs-for-personalization-us/