According to the survey conducted in the United States between October and November 2022, nearly 50 percent of executives considered inflation a factor hampering customer loyalty over the past two years. Disruptions in the supply chain and talent shortage were seen as elements negatively affecting customer loyalty by 44 and 39 percent of respondents, respectively.
Factors negatively affecting customer loyalty over the past two years according to executives in the United States as of November 2022
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PwC. (January 30, 2023). Factors negatively affecting customer loyalty over the past two years according to executives in the United States as of November 2022 [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/1374508/factors-negatively-affecting-customer-loyalty-us/
PwC. "Factors negatively affecting customer loyalty over the past two years according to executives in the United States as of November 2022." Chart. January 30, 2023. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/1374508/factors-negatively-affecting-customer-loyalty-us/
PwC. (2023). Factors negatively affecting customer loyalty over the past two years according to executives in the United States as of November 2022. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/1374508/factors-negatively-affecting-customer-loyalty-us/
PwC. "Factors Negatively Affecting Customer Loyalty over The past Two Years According to Executives in The United States as of November 2022." Statista, Statista Inc., 30 Jan 2023, https://www.statista.com/statistics/1374508/factors-negatively-affecting-customer-loyalty-us/
PwC, Factors negatively affecting customer loyalty over the past two years according to executives in the United States as of November 2022 Statista, https://www.statista.com/statistics/1374508/factors-negatively-affecting-customer-loyalty-us/ (last visited September 01, 2024)
Factors negatively affecting customer loyalty over the past two years according to executives in the United States as of November 2022 [Graph], PwC, January 30, 2023. [Online]. Available: https://www.statista.com/statistics/1374508/factors-negatively-affecting-customer-loyalty-us/