Factors negatively affecting customer loyalty according to U.S. executives 2022

Factors negatively affecting customer loyalty over the past two years according to executives in the United States as of November 2022

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Release date

January 2023

Region

United States

Survey time period

October 15 and November 22, 2022

Number of respondents

410 respondents

Age group

18 years and older

Special properties

among C-suite officers, business owners, upper management, directors and corporate board members

Method of interview

Online survey

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Statistics on " Loyalty programs and marketing in the United States "

Other statistics that may interest you Loyalty programs and marketing in the United States

Overview

5

Brand trust & brand loyalty

8

Marketer perspective

5

Consumer perspective

8

Benchmarks

8
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