Customer satisfaction of online live TV apps in the U.S. 2022-2023
According to the American Customer Satisfaction Index, U.S. live TV streaming consumers were most satisfied with Hulu + Live TV in 2023, with a satisfaction index score of 80 out of 100. Sling TV was the service that saw the greatest improvements in terms of customer satisfaction, growing by six percent from 2022 to 2023, while DirecTV Stream customer satisfaction decreased by five percent during this period.