Mobile retail banking customer satisfaction rates in 2012, by region

Share of retail banking customers that had a positive experience with mobile banking in 2012, by region

Mobile retail banking customer satisfaction rates in 2012, by region This statistic provides information on the percentage of retail banking customers in different countries around the world who reported having a positive experience with mobile banking. During the survey in 2012, it was found that 37 percent of retail banking customers in North America had a positive experience with mobile banking.
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Share of retail banking customers that had a positive experience with mobile banking in 2012, by region

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Share of respondents
North America37%
Central Europe35%
Middle East and Africa34%
Latin America31%
Asia Pacific30%
Western Europe28%
Share of respondents
North America37%
Central Europe35%
Middle East and Africa34%
Latin America31%
Asia Pacific30%
Western Europe28%
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This statistic provides information on the percentage of retail banking customers in different countries around the world who reported having a positive experience with mobile banking. During the survey in 2012, it was found that 37 percent of retail banking customers in North America had a positive experience with mobile banking.
Show more
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