Millennial bank customers experience in Western and Central Europe 2015-2016

Retail banking experience of Millennial (Generation Y) customers in Western and Central Europe from 2015 to 2016

by Statista Research Department, last edited Apr 18, 2016
Millennial bank customers experience in Western and Central Europe 2015-2016 This statistic illustrates the share of satisfied retail banking customers (customers with a positive experience) of the Millenial (Generation Y) customers in Western and Central Europe from 2015 to 2016. In the cases of both Western and Central European countries, Millenials reported lower levels of satisfaction in 2016 than in the previous year. Millenial satisfaction was slightly higher in Central Europe: 51.2 percent of Western European and 59.4 percent of Central European Generation Y customers were satisfied with their retail banking experience as of 2016.
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Retail banking experience of Millennial (Generation Y) customers in Western and Central Europe from 2015 to 2016

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