Likelihood of customer loyalty to primary retail bank in Europe 2016
Likelihood of customers staying with primary retail bank for Western and Central European countries as of 2016
This statistic provides information on the share of retail bank customers, who are likely to stay with their primary bank in the next six months, listed for Western and Central European countries as of 2016. Nearly 61 percent of Western European clients expressed their wish to stay with their primary bank. In Central Europe, this share was lower, at just over 56 percent.
Likelihood of customers staying with primary retail bank for Western and Central European countries as of 2016
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| Unlikely to stay | Likely to stay | |
|---|---|---|
| Western Europe | 6.8 | 60.9 |
| Central Europe | 7.6 | 56.2 |
Source
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