Most important home internet features 2011

This graph shows the results of a survey asking households in the United States with factors or features were most important to them with regards to their home internet service. 37 percent of households said that reliability of internet service was most important.

Most important home internet features in the United States in 2011

Percentage of online households
Reliability of Internet Service37%
Connection Speed33%
Affordability24%
Customer Service2%
Other Factor2%
Mobility2%
Name Brand0.4%
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Sources

Release date

June 2013

Region

United States

Survey time period

July 2011

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Statistics on "Internet usage in the United States"

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