Bank customer opinion on their interaction with bank in the United Kingdom (UK) 2014

Published by Statista Research Department, Sep 30, 2014
This statistic shows the distribution of the retail banking customers opinion on the relationship with their bank in the United Kingdom (UK), as of 2014. Bank customers opinion was divided: while 48 percent of respondents agreed (completely agree or agree) that the type of relationship they have currently with their bank is satisfying, 41 percent preferred to return to the more personalized service.

Bank customer opinion on the relationship with their bank in the United Kingdom (UK) as of 2014

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Release date

September 2014

Region

United Kingdom

Survey time period

April and May 2014

Number of respondents

2,000 respondents

Age group

18 years and older

Supplementary notes

Figures focus only on respondents who answered "agree" or "completely agree" to respective questions.

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