Trust in customer reviews according to the use of social networks in France 2015

This statistic shows the trust granted by consumers to brands that provided access to customer reviews on their various distribution channels in France in 2015, by social network usage. According to this study, almost 70 percent of people not registered with any social network said they did not trust brands displaying customer reviews.

Confidence rate of French brands giving access to customer reviews on all their channels (social networks, stores, website) in 2015, by social network usage

Loading statistic...
You need to log in to download this statistic
Register for free
Already a member?
Log in
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Release date

February 2015

Region

France

Survey time period

January 28 to 29, 2015

Number of respondents

1,012 respondents

Age group

18 years old and over

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

The question was phrased by the source as follows: "Faites-vous plus confiance aux marques qui vous permettent d'avoir accès aux avis clients sur l'ensemble de leurs canaux (réseaux sociaux, magasins, site web) ?"
The soruce gives no information on the missing percentage points to reach 100%.

Open this statistic in...
Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$59 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.

Statistics on "Facebook in the United Kingdom (UK)"

Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.