Premium
Premium statistics

Industry-specific and extensively researched technical data (partially from exclusive partnerships).

A paid subscription is required for full access.

Customer loyalty for physical stores during holiday shopping in the Netherlands 2017

What do you usually do when a product is not available in a physical store?

Customer loyalty for physical stores during holiday shopping in the Netherlands 2017 This statistic shows the customer loyalty for physical stores in the Netherlands in 2017 and more specifically displays the answers to the question "what do you usually do when a product is not available in a physical store?". As of 2017, 23 percent of Dutch consumers would go to another store of a different chain to buy the desired product and 20 percent of them would use a search engine or comparison site to find the desired holiday gift elsewhere. To go to another physical store of the same chain, looking for a different product in the same store or looking for the product on the store's website are considered as loyal behaviour towards the physical store. Thus, here the loyalty amounts to 47 percent, almost double of the percentage we see for consumers in online stores.
Show more

What do you usually do when a product is not available in a physical store?

Share of respondents
--
--
--
--
--
--
Share of respondents
--
--
--
--
--
--
Exclusive Premium statistic

You need a Premium Account for unlimited access.

  • Full access to 1.5m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Premium Account

only $49 / month *
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$588 / Year

Exclusive Premium statistic

You need a Premium Account for unlimited access.

  • Full access to 1.5m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Premium Account

only $49 / month *
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$588 / Year

Download Settings Share
Download started
Please be patient - this may take a moment
This statistic shows the customer loyalty for physical stores in the Netherlands in 2017 and more specifically displays the answers to the question "what do you usually do when a product is not available in a physical store?". As of 2017, 23 percent of Dutch consumers would go to another store of a different chain to buy the desired product and 20 percent of them would use a search engine or comparison site to find the desired holiday gift elsewhere. To go to another physical store of the same chain, looking for a different product in the same store or looking for the product on the store's website are considered as loyal behaviour towards the physical store. Thus, here the loyalty amounts to 47 percent, almost double of the percentage we see for consumers in online stores.
Show more
Statista Accounts: Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account!

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$49 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.
Leading companies trust Statista:
paypalgoogleadobepgsamsungtelekom
Statista has been my savior on several occasions. The site is easy to maneuver and the data is in a format that can go right into a report or presentation.
Marlene Greenfield

Marlene Greenfield
Vice President, Hearst Magazines

Statistics on "Christmas season shopping in Belgium and the Netherlands"
  • Retail trade
The most important statistics
  • Spending behavior
  • Gifts
  • E-commerce and m-commerce
  • Black Friday, Cyber Monday and Saint Nicholas
Discover Statista
Need help with using Statista for your research? Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Learn more about how Statista can support your business.
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.