Online shopping behavior in the United States

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Statista dossier about online shopping behavior in the United States

Table of contents

    • Worldwide share of consumers that shop online 2020

    • Leading online sources for product searches worldwide 2021

    • ACSI - U.S. customer satisfaction with online retail as of 2021

    • Share of Cyber Weekend spend in the U.S. 2020, by generation

    • U.S. average online shopping order value 2020-2021, by device

    • U.S. online shopper conversion rate 2021, by device

    • Favorite retail shops in the United States 2020

    • Offline purchases by type in the U.S. 2022

    • Sources of inspiration for new products in the U.S. 2022

    • Sources of information about products in the U.S. 2022

    • Online purchases by category in the U.S. 2022

    • Online vs. offline purchases by category in the U.S. 2022

    • Drivers of online purchases in the U.S. 2022

    • Online vs. offline product research by category in the U.S. 2022

    • Leading sources of shopping inspiration for digital buyers worldwide 2021

    • Points of irritation when returning items purchased online in the United States 2020

    • Most visited coupon websites in the U.S. 2020

    • Share of in-store grocery shoppers who also bought groceries online in the U.S. 2020

    • Key factors when shopping at a particular online retailer in the U.S. 2019

    • U.S. leading shopping channels 2019, by category

    • In-store vs. online holiday shopping plans in the U.S. 2015-2021

    • Share of U.S. consumers shopping on Black Friday 2015-2020

    • Share of online vs. in-store holiday spending in the United States 2021

    • Change in Cyber Weekend spend on Amazon in the U.S. 2020, by generation

    • Reasons for trying a new store or online retailer for holiday shopping U.S. 2020

    • Holiday shopping research plans among U.S. consumers 2020

    • Favorite shopping period in the United States 2020

    • Percentage change in Cyber Weekend spend in the U.S. 2020, by retailer

    • Favorite online shops in the United States 2020

    • Favorite online stores among consumers in the United States 2020

    • Favorite online retail stores among U.S. shoppers 2020, by generation

    • Amazon share of consumer retail spending in the U.S. in 2020, by race and ethnicity

    • Impact of COVID-19 on shopping behavior in the U.S. by week from Mar 2020 to Jan 2021

    • Share of consumers who will not go to these stores without a COVID-19 vaccine 2021

    • Change in shopping frequency due to the coronavirus outbreak US 2020, by channel

    • Leading expenses cut back on due to COVID-19 in the United States 2020, by generation

    • Weekly Stockpiling Behavior Index for U.S. pantry filling during COVID-19 2020

    • Outcomes of online grocery shopping during COVID-19 outbreak

    • Levels of comfort with holiday shopping offline U.S. 2020, by location

    • Leading holiday shopping concerns during COVID-19 pandemic in the United States 2020

    • Expected food delivery service use post-pandemic US 2020

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