
The U.S. SVOD industry – a competitive environment
Netflix has long been the SVOD market leader both in the United States and worldwide, despite rising competition. The service now has tens of millions of subscribers in the United States. However, the perception of the streaming giant took a hit in the last year. While the share of subscribers who were satisfied with Netflix amounted to 90 percent in 2021, the satisfaction rate declined by 10 percentage points in 2022. Moreover, a survey asking users about nine different streaming services revealed that Netflix saw the highest year-over-year drop in the share of subscribers who were likely to keep the platform.The entrance of Disney+ and Apple TV+ into the U.S. SVOD scene, as well as the succession of HBO Now by HBO Max, arguably disrupted the status quo. Disney+ quickly amassed a significant audience, almost doubling its global subscriber base between the beginning of 2021 and the end of 2022. Hulu and ESPN+ are also owned by The Walt Disney Company and have large audiences of their own, giving Disney serious clout and influence over the SVOD industry.