Share of retailers offering free returns on online orders in the UK 2019-2020

Share of multichannel retailers offering free returns on online orders in the United Kingdom (UK) in 2019 and 2020, by method

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Release date

February 2020

Region

United Kingdom

Survey time period

December 14, 2019 to January 12, 2020*

Number of respondents

200**

Special properties

Multichannel retailers

Supplementary notes

* 2019 edition of the survey was conducted between October 8, 2018 to November 19, 2018.
** In both years, 200 retailers were included in the study.

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Statistics on " Online deliveries and returns in the United Kingdom (UK) "

Statistics on Online deliveries and returns in the United Kingdom (UK)

E-commerce overview

5

Retailers

6

Delivery preferences

5

Consumer returns behavior

5

Further related statistics

17
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