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Buy online return in store: availability across retail channels in the UK 2018
Availability of in-store return of items bought online in the United Kingdom (UK) in 2018, by retail strategy
This statistic offers the percentage of retailers in the United Kingdom (UK) who offer return in-store option on the online bought items in 2018, by retail channel strategy. On average, 58.5 percentage of all retailers offered their customer the option to return online purchases in-store. Only 15.7 percent of multichannel retailers considered in this study offered buy-online-return-in-store facility in 2018.
Availability of in-store return of items bought online in the United Kingdom (UK) in 2018, by retail strategy
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Description
Source
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- Show sources information
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- Release date
- February 2019
- Region
- United Kingdom
- Survey time period
- August to November 2018
- Number of respondents
- 289 respondents
- Special properties
- UK based retail chains*
- Supplementary notes
- * Research methodology used in this study is explained by the source as follows: "Included retailers each have a web-presence, be it merely a website, or an ecommerce platform for purchase. Not all retailers in the study had online order-taking capabilities."
Source
- Show sources information
- Show publisher information
- Release date
- February 2019
More information
- Region
- United Kingdom
- Survey time period
- August to November 2018
- Number of respondents
- 289 respondents
- Special properties
- UK based retail chains*
- Supplementary notes
- * Research methodology used in this study is explained by the source as follows: "Included retailers each have a web-presence, be it merely a website, or an ecommerce platform for purchase. Not all retailers in the study had online order-taking capabilities."
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+Fashion & Accessories
John Lewis online sales growth in the United Kingdom (UK) 2011-2018
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Internet share of retail sales monthly in the United Kingdom (UK) 2016-2019
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