This statistic offers the percentage of retailers in the United Kingdom (UK) who offer return in-store option on the online bought items in 2018, by retail channel strategy. On average, 58.5 percentage of all retailers offered their customer the option to return online purchases in-store. Only 15.7 percent of multichannel retailers considered in this study offered buy-online-return-in-store facility in 2018.
Availability of in-store return of items bought online in the United Kingdom (UK) in 2018, by retail strategy
* Research methodology used in this study is explained by the source as follows: "Included retailers each have a web-presence, be it merely a website, or an ecommerce platform for purchase. Not all retailers in the study had online order-taking capabilities."
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OrderDynamics. (February 14, 2019). Availability of in-store return of items bought online in the United Kingdom (UK) in 2018, by retail strategy [Graph]. In Statista. Retrieved May 24, 2022, from https://www.statista.com/statistics/989704/in-store-returns-of-online-bought-items-availability-uk-retail-channels/
OrderDynamics. "Availability of in-store return of items bought online in the United Kingdom (UK) in 2018, by retail strategy." Chart. February 14, 2019. Statista. Accessed May 24, 2022. https://www.statista.com/statistics/989704/in-store-returns-of-online-bought-items-availability-uk-retail-channels/
OrderDynamics. (2019). Availability of in-store return of items bought online in the United Kingdom (UK) in 2018, by retail strategy. Statista. Statista Inc.. Accessed: May 24, 2022. https://www.statista.com/statistics/989704/in-store-returns-of-online-bought-items-availability-uk-retail-channels/
OrderDynamics. "Availability of In-store Return of Items Bought Online in The United Kingdom (Uk) in 2018, by Retail Strategy." Statista, Statista Inc., 14 Feb 2019, https://www.statista.com/statistics/989704/in-store-returns-of-online-bought-items-availability-uk-retail-channels/
OrderDynamics, Availability of in-store return of items bought online in the United Kingdom (UK) in 2018, by retail strategy Statista, https://www.statista.com/statistics/989704/in-store-returns-of-online-bought-items-availability-uk-retail-channels/ (last visited May 24, 2022)
