Lowest ranking multichannel retailers UK 2020
UK's highest performing multichannel was revealed to score a firm 87 out of 100.
Multichannel retail allows customers to make purchases via online and mobile channels, as well as offering click-and-collect delivery options besides traditional brick-and-mortar sales.
This statistic shows the lowest rated multichannel retailers in the United Kingdom in 2020. At the bottom of the list of low-performers in multichannel retail was luxury leather goods company Smythson with a score of 44 out of 100. Home care and personal products retailer Crabtree & Evelyn closed the list with a score of 36. The Multichannel retail allows customers to make purchases via online and mobile channels, as well as offering click-and-collect delivery options besides traditional brick-and-mortar sales.