Black Friday: number of complaints by online retailer Brazil 2019

Most complained about online retailers during Black Friday in Brazil in 2019

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Release date

February 2020



Survey time period

November 27, 2019 to January 30, 2020*

Supplementary notes

* In 2019, Black Friday took place on November 29. According to the source, the complaints were registered on website Reclame Aqui from 11 a.m. Wednesday, November 27, 2019, to 11:59 p.m. Friday, January 31, 2020. Within the period analyzed, internet users could file a complaint and specify if their problem was related to an order made during the 2019 Black Friday shopping season.

Figures have been rounded.

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