Global communication tools and channels used for work 2022, by frequency
According to a survey of global working professionals conducted during the third quarter of 2022, over 94 percent of respondents reported making and receiving phone calls during their work activities, while 87.5 percent reported using video calls to communicate at work. Of those using video calls in a professional setting, over 55 percent did so daily. Messenger services like WhatsApp and Skype were used daily by approximately seven in 10 respondents, while collaboration tools like Microsoft Teams and Slack were reportedly used by around 60 percent of the surveyed working professionals.
