Leading online retailers offering click-and-collect in the UK 2009-2013

This statistic displays the share of leading online retailers in the United Kingdom offering click-and-collect ordering from 2009 to 2013. In 2013, 56.5 percent of online (multichannel) retailers had this ordering option.

Share of leading online retailers offering click-and-collect ordering in the United Kingdom (UK) from 2009 to 2013*

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Release date

January 2014


United Kingdom

Survey time period

October to December 2013***

Number of respondents


Special properties

retailer websites

Supplementary notes

* This statistic considers online retailers on the IMRG-Experian Hitwise Hot-Shops List. The list is a key indicator of online merchant performance, ranking online retailers by websites visits. It excludes eBay and price aggregator websites.
** n (2013) = 62; n (2012) = 67; n (2011) = 58; n (2010) = 49; n (2009) = 30
*** Date of most recent investigation.

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