Omnichannel customer experience: leading fashion retailers in the UK 2018

This statistic displays the leading fashion retailers in the United Kingdom (UK) with the highest omnichannel customer experience score in 2018. The data reveals that of the analyzed retailers that have both physical store existence and sell online, Schuh and House of Fraser ranked the highest when it came to omnichannel customer experience, securing a score of 67 percent each. Fashion retailer New Look was another high scoring retailer in the UK that met 62 percent of omnichannel customer experience criteria in 2018.
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Omnichannel customer experience score of leading fashion retailers in the United Kingdom (UK) in 2018*
Omnichannel CX score of retailers
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