Omnichannel customer experience: leading fashion retailers in the UK 2018

This statistic displays the leading fashion retailers in the United Kingdom (UK) with the highest omnichannel customer experience score in 2018. The data reveals that of the analyzed retailers that have both physical store existence and sell online, Schuh and House of Fraser ranked the highest when it came to omnichannel customer experience, securing a score of 67 percent each. Fashion retailer New Look was another high scoring retailer in the UK that met 62 percent of omnichannel customer experience criteria in 2018.

Omnichannel customer experience score of leading fashion retailers in the United Kingdom (UK) in 2018*

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

$39 $59 per month *
in the first 12 months
33% Discount until June 30th
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$468 / Year
$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in
Sources

Release date

February 2018

Region

United Kingdom

Survey time period

2018

Number of respondents

40 respondents

Special properties

UK retailers

Supplementary notes

* The source commissioned in-depth reviews of 145 retailers in seven European countries. To identify the top retailers within the "shopping" category, the source used SimilarWeb's publicly available data. The list was further filtered to include retailers that have physical stores. Retailers were then reviewed and benchmarked by the source against omnichannel CX (Customer Experience) principles.
The source does not specify the date of the survey.

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract; Prices do not include sales tax.

Statistics on "Multichannel retail in the United Kingdom (UK)"

Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.