Artificial Intelligence: areas of use by retailers in the UK 2019

Leading ten areas retailers are using Artificial Intelligence (AI) in their business in the United Kingdom (UK) as of 2019*

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Release date

June 2019


United Kingdom

Survey time period


Number of respondents


Special properties

C-suite and managers**

Supplementary notes

* Artificial Intelligence in this statistic refers to the use of algorithms, machine learning and deep learning technologies.

** UK retailers with an annual turnover of more than 50 million GBP; in c-suite and management roles in bricks and mortar (15%), E-commerce (23%), and multichannel (62%) businesses.

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