Data integration rate of organizations in Europe in 2019 by channel

In Europe, organizations across industries such as retail and financial services have still some way to go when it comes to customer data integrations across channels. A survey conducted in selected European countries in 2018 showed that between 34 and 48 percent of organizations were able to integrate customer data "very well" across phone, web, mobile and social channels.

Rate of customer data integration across organizations* in Europe in 2018, by channel

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

only $59 / month *
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in
Sources

Release date

July 2018

Region

Europe

Survey time period

June 2018

Number of respondents

100*

Supplementary notes

* Industry breakdown of organizations considered in this study is as follows: Retail online and offline: 23% Banking, Financial Services and Insurance: 20% Travel/Hospitality: 18% Marketing and Advertising: 15%

European countries this study refers to are the United Kingdom, Germany, France, the Nordics and the Netherlands.

Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account!

Single Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$59 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.

Statistics on "Retail technology in the United Kingdom (UK)"

Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.