Try our corporate solution for free!
(212) 419-8286
hadley.ward@statista.com

Coronavirus impact on online orders due to overwhelmed services in the UK 2020

According to the results of Coronavirus Consumer Tracker conducted by Internet Retailing, up to 47 percent of UK consumers' online orders have been affected by busy and overwhelmed services during the coronavirus (Covid-19) pandemic. About 40 percent of those surveyed said their ability to order takeout food online was reduced. The level of disruption experienced by consumers was particularly pronounced when it came to shopping for groceries. Close to half of all respondents said that the increased pressure on services affected their ability to shop for groceries online.
For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Facts and Figures page.

Level of disruptions experienced in online shopping due to overwhelmed services during the coronavirus pandemic in the United Kingdom (UK) in 2020, by shopping activity*

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

$39 $59 per month *
in the first 12 months
33% discount until March 31st
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$468 / Year
$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in
Sources

In cooperation with
InternetRetailing
Release date

April 2020

Region

United Kingdom

Survey time period

May 6, 2020

Number of respondents

1,000 respondents

Age group

18 years and older

Special properties

UK adults

Supplementary notes

* This question was phrased by the source as follows: "Has COVID-19 (coronavirus) and the associated busy-ness of some services affected your ability to shop?"
Excluding respondents who hadn't tried to purchase recently.

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* Prices do not include sales tax.

Statistics on "Coronavirus: impact on the retail industry in the UK"

Further Content: You might find this interesting as well

Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.