Coronavirus impact on online orders due to overwhelmed services in the UK 2020
Internet Retailing, up to 47 percent of UK consumers' online orders have been affected by busy and overwhelmed services during the coronavirus (Covid-19) pandemic. About 40 percent of those surveyed said their ability to order takeout food online was reduced. The level of disruption experienced by consumers was particularly pronounced when it came to shopping for groceries. Close to half of all respondents said that the increased pressure on services affected their ability to shop for groceries online.
For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Facts and Figures page.
According to the results of Coronavirus Consumer Tracker conducted by For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Facts and Figures page.