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U.S. consumers' communication of customer service experiences 2012

How often do you tell other people about your good / poor customer service experiences?

by Statista Research Department, last edited May 2, 2012
U.S. consumers' communication of customer service experiences 2012 This survey details U.S. consumers' communication of good or poor customer service experiences in 2012. Some 48 percent of respondents say that they always tell people about their positive customer service experiences.
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How often do you tell other people about your good / poor customer service experiences?

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