Main reasons Gen Z and millennials disliked online shopping in Canada 2021

Published by Statista Research Department, Sep 14, 2022
In a survey conducted in 2021, more than half (55 percent) of Canadian consumers stated that they disliked purchasing online because they could not see the products in person. Similarly, 51 percent of respondents said that their main reason for disliking internet shopping is not being able to try things they like before buying them.

Leading reasons why Gen Z and millennials disliked shopping online in Canada in 2021

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Sources

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Release date

July 2021

Region

Canada

Survey time period

May 2021

Number of respondents

1,657 Canadian consumers

Supplementary notes

To the question: "What do you dislike about shopping online?"

The study was conducted by combining Foresight Factory's proprietary data methodologies and existing trends intelligence, with newly commissioned quantitative and qualitative research across 12 global markets, including 1,657 Canadian respondents, in May 2021, with interlocking quotas set for age and gender.

The source does not specify the type of survey.

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