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Treatment of e-mails not rendering well on mobile devices in the U.S. 2012 and 2014

If you get a mobile e-mail that doesn't look good, what do you do?

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Release date

August 2014


United States

Survey time period

2012 and 2014

Number of respondents

2012: n = 1,033, 2014: n=1,308

Age group

18-75 years

Supplementary notes

*The source changed the categories between 2012 and 2014; instead of "I don't know" and "File it" the categories are now 'I don't get email" and "Other"
The source does not provide a more specific date or type of survey used.
The source does not provide information regarding percentage points exceeding 100 percent.

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