Frequency of UK shoppers purchasing online and picking up in store 2014

This statistic shows the results of a survey asking shoppers how often they have purchased or reserved a product online and picked the order up in a store in the United Kingdom (UK) in the last year, as of the 2nd quarter of 2014. Of UK shoppers surveyed, the majority had used these types of "click and collect" to some degree over the previous year. Only 26 percent had never ordered or reserved online and picked up in store.

Considering all your shopping over the past year how often have you purchased or reserved a product online and picked up the order in a store?

Share of respondents
Never26%
Some of the time53%
About half of the time14%
Most of the time6%
Always1%
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Source

Release date

November 2014

Region

United Kingdom

Survey time period

Q2 2014

Number of respondents

2,028 respondents

Age group

18 years and older

Special properties

UK shoppers

Method of interview

Online interview

Supplementary notes

Respondents covered a representative spread of ages (18 to over 65), incomes (less than 15,000 GBP to over 119,000 GBP) and education levels (no qualifications to advanced degrees).

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Statistics on "Online shopping in the United Kingdom (UK)"

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