Customer satisfaction: retail banks making it easy to do business in the UK in 2014

This statistic shows the ranking of retail banks ordered by the customer satisfaction levels in terms of whether they make it easy to do business in the United Kingdom (UK) in 2014, presented as share of satisfied customers. Nationwide Building Society ranked highest, with 46 percent of satisfied customers.

Retail banks ranked by customer satisfaction with simplicity of doing business in the United Kingdom (UK) in 2014

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Source

Release date

December 2014

Region

United Kingdom

Survey time period

September 2014

Number of respondents

4,245 respondents

Age group

19 to over 65 years old

Special properties

consumers

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Statistics on "Bank customer retention in the United Kingdom (UK)"

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