Factors for dissatisfaction with shopping experience in the UK 2016

This chart shows the share of consumers agreeing with statements regarding their dissatisfaction with aspects of the shopping experience, according to a survey conducted with UK consumers in 2016. Of respondents, 53 percent were dissatisfied with service and nearly 27 percent were dissatisfied with quality.

Consumer dissatisfaction with aspects of shopping experience in the United Kingdom (UK) in 2016

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Sources

Release date

February 2016

Region

United Kingdom

Survey time period

January 2016

Number of respondents

2,512 respondents

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