Major shopping experience enhancing services in Japan 2023

Published by C. Diep, Jan 12, 2024
Item availability indicators were the leading services enhancing the experience of shoppers in Japan. As revealed in a survey conducted in November 2023 by Rakuten Insight, 45 percent of respondents stated that an indicator of product stocks enhanced their shopping experience. A similar share stated that self-service checkout systems improved their experience.

Leading services enhancing the shopping experience in Japan as of November 2023

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Release date

December 2023

Region

Japan

Survey time period

November 9 to 30, 2023

Number of respondents

424 respondents

Age group

16 years and older

Method of interview

Online survey

Supplementary notes

Original question: "Which of the following services enhances your shopping experience? Choose up to 3 of the most relevant answers."

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Statistics on " Shopping behavior in Japan "

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Other statistics that may interest you Shopping behavior in Japan

Overview

5

Expenditure

4

Offline and online

5

Payments

5

Purchase decision

4

Customer satisfaction

4

Sustainable shopping

4

Inflation

5

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Topics

Shopping behavior in JapanPersonal care in JapanFood retail in JapanSecondhand goods and reuse in JapanEmployment in Japan
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