Customer loyalty for online stores during holiday shopping in the Netherlands 2017

This statistic shows the customer loyalty for online stores in the Netherlands in 2017 and more specifically displays the answers to the question "what do you usually do when a product is not available in an online store?". As of 2017, 42 percent of Dutch consumers would use a search engine or comparison site to find the desired holiday gift elsewhere. To go to a physical store of the same chain or looking for a different product on the same website are considered as loyal behaviour towards the online store. Thus, only 24 percent of online shoppers stay loyal to the store or brand of the desired gift if the product is not available in an online store.
Welcome to Statista!

We are the global leading platform for business data from 600 industries and 50 countries.

Our 700 employees believe that facts cause big changes and promote brilliant ideas. We want to offer you the best basis for fast and effective decisions: Learn more.
What do you usually do when a product is not available in an online store?
Share of respondents
--
--
--
--
--
Exclusive Premium statistic

You need a Premium Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Premium Account

only $49 / month *
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$588 / Year

Statista Accounts: Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account!

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$49 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.
Leading companies trust Statista:
paypalgoogleadobepgsamsungtelekom
Related Studies: Available to Download in PDF or PPTX Format
Christmas season shopping in the Netherlands
Christmas season shopping in the Netherlands

All Information
in one Presentation

Christmas season shopping in the Netherlands

Everything On "Christmas season shopping in the Netherlands" in One Document: Edited and Divided into Handy Chapters. Including Detailed References.

Statista has been my savior on several occasions. The site is easy to maneuver and the data is in a format that can go right into a report or presentation.
Marlene Greenfield

Marlene Greenfield
Vice President, Hearst Magazines

Statistics on "Christmas season shopping in the Netherlands"
  • Retail trade and spending behavior
  • Gifts
  • E-commerce and m-commerce
The most important statistics
  • Black Friday, Cyber Monday and Saint Nicholas
Discover Statista
Need help with using Statista for your research? Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.

Statista Accounts: Access All Statistics. Starting from $588 / Year
Learn more about how Statista can support your business.