Brazil: usage of WhatsApp voice call function 2016-2020

As of July 2020, 70 percent of smartphone owners surveyed in Brazil claimed to use the voice call function to communicate through WhatsApp, up from 63 percent of respondents two years earlier.

Share of smartphone owners who claimed to use the voice call function in WhatsApp in Brazil from 2016 to 2020

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In cooperation with
Mobile Time; Opinion Box
Release date

September 2020



Survey time period

January 2016, July 2017, January 2018, July 2019 and 2020

Number of respondents

1,964 smartphone owners*

Age group

16 years and older

Special properties

Based on number of monthly active Whatsapp users

Method of interview

Online survey

Supplementary notes

* Number of respondents in 2020. Number of users surveyed varied each year.
The source does not provide information on the age of respondents.

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Statistics on "Mobile messenger apps"

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