This statistic depicts the results of a survey regarding the most important return policy characteristics for online purchases in the United States in 2020. According to the survey, over 42 percent of the respondents thought it's important to have a packageless return.
Most important return policy characteristics for online purchases in the United States in 2020
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account.
Single Account
The ideal entry-level account for individual users
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access
Corporate solution including all features.
* Prices do not include sales tax.
Further Content: You might find this interesting as well
Statistics
- Shopping behavior of online shoppers based on return policy worldwide 2016
- Return policy characteristics preventing U.S. customers from making purchases 2016
- In-store purchases - return policy characteristics 2016
- Return deliveries - reason for returning and shopping channel 2015
- Most returned online purchases by consumers in the United States 2021
- Most returned items by online shoppers 2016
- Most common goods bracketed by U.S. shoppers 2016
- Shopping behavior of U.S. consumers after returning an item 2017
- Return deliveries in U.S. January 2016-2017
- Return deliveries - U.S. versus global costs 2015
- Methods used for returning goods by consumers in U.S. 2018
- Retailer adoption rate of try-before-you-buy in the U.S.& U.K. 2019
- Extra purchases and returns consumers will make with ‘try-before-you-buy’ U.S. 2018
- Consumers who buy multiple items with intentions of returning them U.S.& U.K. 2018
- Average time for returning a purchase after the holidays in U.S. 2018
- UK: role of return process in customer satisfaction according to SME e-retailers 2015
- China: most popular luxury goods categories when purchasing online as of October 2013
Optoro. (November 10, 2020). Most important return policy characteristics for online purchases in the United States in 2020 [Graph]. In Statista. Retrieved May 23, 2022, from https://www.statista.com/statistics/754914/online-purchase-important-return-policy-characteristics/
Optoro. "Most important return policy characteristics for online purchases in the United States in 2020." Chart. November 10, 2020. Statista. Accessed May 23, 2022. https://www.statista.com/statistics/754914/online-purchase-important-return-policy-characteristics/
Optoro. (2020). Most important return policy characteristics for online purchases in the United States in 2020. Statista. Statista Inc.. Accessed: May 23, 2022. https://www.statista.com/statistics/754914/online-purchase-important-return-policy-characteristics/
Optoro. "Most Important Return Policy Characteristics for Online Purchases in The United States in 2020." Statista, Statista Inc., 10 Nov 2020, https://www.statista.com/statistics/754914/online-purchase-important-return-policy-characteristics/
Optoro, Most important return policy characteristics for online purchases in the United States in 2020 Statista, https://www.statista.com/statistics/754914/online-purchase-important-return-policy-characteristics/ (last visited May 23, 2022)