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Most convenient return policy characteristics for online purchases in the U.S. 2020

Published by
Martin Placek,
Sep 13, 2022
This statistic depicts the results of a survey regarding the most important return policy characteristics for online purchases in the United States in 2020. According to the survey, over 42 percent of the respondents thought it's important to have a packageless return.

Most important return policy characteristics for online purchases in the United States in 2020

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Release date

November 2020

Region

United States

Survey time period

October 2020

Number of respondents

over 2,000

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